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FAQS How to ORDER

 

Ordering online is easy

Phytomedicare is the first herbal company that offers ONLINE PURCHASES direct from our factories

 

Follow these steps below to order your product. Click here to open a window with screenshots of the entire procedure:

  1. Register on our website. The link is at the top right corner. We need your details in order to know where to ship your order. Poslaju requires your phone number for delivery.
     
  2. You will receive an activation email with a link. Click on the link to activate your account. If you do not receive this email, please email shima at shima.subari@gmail.com. Please ensure that email from phytomedicare.com does not go to your SPAM/JUNK email folders.
     
  3. Once you have activated your account, you are ready to shop. Login to the website and click on PRODUCTS (top, 2nd link), or BROWSE ALL PRODUCTS (located under featured product). Apart from the HOME page, all other pages will have links listed on the LEFT CORNER for your convenience.
     
  4. To add an item to your cart: Click on the product you want to buy, scroll down to the very bottom of the page and click ADD TO CART.
     
  5. To browse through more products, select from the links on the left hand side of the screen.
     
  6. To finish shopping: Click on CHECKOUT. The CHECKOUT button is situated under your name at the top right of the screen.
     
  7. Ensure your cart contains the correct items. Enter credit points if available.
     
  8. Enter your billing information and shipping information. If they are both the same, check on the SAME AS ABOVE box.
     
  9. Choose your payment method. You may pay using offline (bank-in, atm transfer) or online methods (paypal, credit card, online-banking). If payment is done offline, you must fax your proof of payment to 03-8925-9708 along with the ORDER number, which will be given to you in the next step. If there are any additional instructions, please inform us at the ADDITIONAL INSTRUCTIONS BOX at the bottom of the page. Press the CONTINUE button.
     
  10. Ensure your details are correct and press the CHECK OUT button to complete your purchase. Bank details are displayed on this page for those who chose the offline method.
     
  11. Your order is now placed. Your order number is displayed at the top of the screen. You may come back at any time and login to see the progress of your order (i.e., WAIT, CONFIRMED, SENT, COMPLETE).
     

Should you have any questions with regards to placing orders, please email Shima at shima.subari@gmail.com or call 012-3055144.

 

 

 

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